Behind this link is an amazing story of tech support in Medieval times. As you watch, consider whether all our fancy newfangled text storage systems are actually better than the books, or merely more complicated. (Y’all already know what I think–that there is no more reliable or easier to use system than a bound sheaf of double-sided printed pages with numerical labels, plus table of contents and index–but that’s just my two cents in a very large and potentially pricey debate.)
Enjoy! (And have a great weekend.)
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